Tagged: NOC

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How to Build a NOC

A NOC or network operations center is a centralized location where IT management technicians directly support the efforts of remote monitoring and management. NOC services are heavily utilized in IT spaces and in-service delivery...

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What are the Elements of a NOC?

Regardless of which side of the issue you are, there are a few people who would dispute the fact that the managed services model of facilities offers the most control and security for the...

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The Helpdesk

What is it? In its simplest form, a helpdesk is a group of people assigned to assist customers in solving their problems.  There are many different types of helpdesks and they are called by a variety...

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