Tagged: NOC


How to Build a NOC

A NOC or network operations center is a centralized location where IT management technicians directly support the efforts of remote monitoring and management. NOC services are heavily utilized in IT spaces and in-service delivery...


What are the Elements of a NOC?

Regardless of which side of the issue you are, there are a few people who would dispute the fact that the managed services model of facilities offers the most control and security for the...


The Helpdesk

What is it? In its simplest form, a helpdesk is a group of people assigned to assist customers in solving their problems.  There are many different types of helpdesks and they are called by a variety...

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